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IVM Interactive Voice Response Software
IVM is a telephone phone interactive voice response program for Windows. This software lets you create an effective info-line, audiotext or automated phone system solution for business.
Typical Applications
- Telephone information lines, hotline or audiotext type systems.
- Voicemail (from a single answering message to hundreds of voice mailboxes).
- Call attendant (using the menu call transfer features) to transfer and direct calls.
- Automated telephone order taking.
- Automated inbound or outbound telephone surveys (using the number entry features linked to a database).
- Credit card telephone account payment.
- Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
- Automatic outbound call message systems (eg. telemarketing and notification systems).
- Fax on demand systems.
- Many more telephone related applications.
Features
- Multiple telephone line support (1 - 64 lines simultaneously).
- Call key select menus and ability for caller to enter numbers (data entry).
- Unlimited (selectable) out-going messages and menus.
- Fully programmable setup with examples and free plugins available for typical applications.
- Can automatically link to other programs with plugins.
- Call transfer (subject to your phone company or PBX features).
- Remote Access (listen to messages by dialing-in) including toll-saver.
- Call simulator is included so you can test your systems off-line.
- Unlimited voice mail boxes (each with own email forward, internet access page or remote access).
- Extended message play on key press including support for wav, mp3 and a number of other formats.
- Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
- Ability to open files or run other software to process data or report information.
- Outbound call system (automatically make calls to a list of numbers).
- Free professionally voiced greetings included.
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