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You make and receive phone calls to and from "authentic" phone numbers or other VoIP users, using any of these options:
- A "authentic" telephone handset (adaptor required)
- SIP enabled "hard phones" (telephones which plug directly into the internet)
- "soft phones" (software which you use with a headset and microphone through your computer) Virtual Centrex isn't just about making economical phone calls. It's like having your own local phone exchange (PBX) with an easy to use web edge to manage extension numbers and call groups - replica for virtual companies and homeworkers. The service gives you:
- "mover Grade" voice quality (requires broadband ADSL).
- Free calls to your contemporaries and other internet telephony users.
- Full PSTN (public telephone network) connectivity - dialling inbound and outbound.
- You can have your own geographic or non-geographic (eg 0800 freephone) phone number.
- Full range of PBX features - Voicemail, Hunt Groups, Caller ID (together with the name of the caller where known)
- Advanced routing options - IVR, time of day routing, voice prompts.
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