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What is a Monitoring Service?
A monitoring service is a kind of call center facilities who have a qualified staff of their own for attending the emergency calls of the patients.
They operate for 24 hours a day , 365 days a year. They are the people with whom the patient's console is directly connected to.
They are trained professionals who are given training to understand the ailment based on the patient's conversation. They guide the paramedics about the condition, what all to take along etc.
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